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Thank you for sharing your concerns regarding lot 414 (Apollo 7 Commemorative Cover) that you won in our June 334 auction. We have evaluated the item and agree that the Schirra signature cannot be supported as authentic. Inclusion of this item in the June auction was in error. While we strive to be 100% accurate on all evaluations, an occasional mistake can be made. Should it happen, we accept full responsibility and take whatever measures necessary to rectify the matter regardless of time elapsed between the item’s purchase and recognition of the problem. We stand by our word and our offer of a lifetime money-back guarantee on authenticity. It is our concern for authenticity, and assuring our customers of that concern, that has brought us to the point of our 334th consecutive monthly catalog. As a new bidder with R&R, we welcome the opportunity to gain your trust and respect for both the items we represent at auction and our dedication to providing excellent customer service. Andrew, your credit card was charged for your purchase but has since been credited for the full amount. We apologize for any inconvenience and appreciate that you brought the matter to our attention. Our lines of communication are always open and you are invited to use them. Please feel free to contact me should you have any further questions.
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